COVID-19 Secure measures

Treatment protocols

When you attend your treatment, there will be some new protection measures in place. I understand that some of these might seem a little strange at first, so please read on to see how you can help keep everyone safe. Please do not bring any unnecessary clothing with you, e.g. scarfs or big coats etc.

Before your treatment

  • Answer the medical questions that will be emailed to you when your booking is made. You will be asked to confirm any changes to your answers shortly before your appointment date

  • Please bring and wear a mask

  • You will need to bring your own water for after the treatment

  • Payment needs to be made either by bank transfer in advance of your treatment, or by cheque.  If paying by cheque, please prefill this and bring it along with you; if unsure of the cost of your treatment please text me beforehand. I am unable to accept cash at this time

Upon arrival

  • Knock the door as usual (the door knocker and all internal door handles will be sanitised before your visit)

  • I will answer the door wearing a visor or a mask

  • Please put your mask on before entering the building

  • You will be asked to wash your hands (dry them using disposable hand towels) and also apply a hand sanitiser if you wish, and I will also do this at this point.

 

In the treatment room

  • You will notice the window in the treatment room will be kept open to help keep the room well ventilated

  • You will then be lead through to the treatment room where we will go through an additional consultation form

  • If you have downloaded the NHS Track and Trace app onto your phone, you will be asked to scan the QR code displayed in the treatment room

  • You will need to undress and pack your clothes into a sanitised container with a lid….please put the lid on and place it under the couch

  • Your treatment will consist of disposable couch covers and freshly laundered, sanitised towels or blankets

  • During your treatment conversation should be kept to a minimum

  • I will not wear disposable gloves during the treatment as these impact my ability to perform effective facial work, and the use of my forearms. I will, however, comply with all requirements on hand and skin sanitisation

  • If your treatment includes hot stones, they will be kept in a sterilised solution and will be disinfected after each treatment

 

Once your treatment is finished

  • I will leave you to get dressed, and sip some of the water that you have brought with you

  • Please leave the couch cover as it is, I will dispose of it/sanitise the room after you have gone

  • We can then re-book another treatment if needed

  • If payment has not been made by bank transfer in advance, please pay by prefilled cheque

This protocol is correct as at 13th July 2020, and is subject to change should Government or industry awarding body guidance or requirements change.